TrueMER (MT Associates Marketing) ("TrueMER", "we") provides a marketing-analytics dashboard that reads advertising, email and order data from accounts you connect, and shows you reconciled reporting. This policy explains what we collect, why, and what we never do.
Only to operate the product for you: to compute your reporting, to keep your account secure, and to provide support you request. We do not sell your data, we do not share it with advertisers, and we do not use it to train machine-learning models.
TrueMER requests read-only access to every platform it connects to. It does not create, edit, pause or delete campaigns, ads, budgets, emails, products or orders in your accounts.
We use a small number of vendors to run the service: Google Cloud (hosting), Neon (database), Stripe (payments — card details go directly to Stripe and never touch our servers), and Resend (transactional email such as password resets).
We keep your data while your account is active. You can disconnect any platform at any time, which removes its stored credentials, and you can clear imported data from the Upload page. To delete your account and all associated data, email support@truemer.com — we action deletion within 30 days.
Depending on where you live, you may have the right to access, correct, export or delete the personal data we hold about you, and to object to certain processing. Contact us at support@truemer.com and we will respond within 30 days.
Order and customer information you import remains yours. We process it solely on your instructions as your service provider, and we return or delete it on request.
The service is for businesses and is not directed to anyone under 18.
If we make a material change to this policy we will update the date above and notify account owners by email.